As a result of its maturity, the telecoms market is constantly seeking aggregate-value solutions to provide the end-client with a differential in services. The essential features of this market are immense competivity and the need for speedy development and implementation of solutions in which a highly specialized knowledge of IT is a critical success factor.

Due to the complexity and high level of specialization in this market, DBA has built up a Telecoms Management with four specific segments to provide synergy between the main players in the market and to cater to the increasing demand for offshore services - in which DBA is a pioneer amongst Brazilian companies as a result of the innovative concept of Offshore Delivery Centers.

DBA is in the process of implementing consulting and systems integration projects for the country's main operators using its critical technological expertise in this area, such as:

• Consultancy in Designing IT Business Procedures
• Consultancy in Designing IT Business Procedure Management
• Office Management Program
• Billing and Co-billing
• Fee Collection and Charges
• Provisioning
• Interconnections
• Mediation
• Workflow
• Business Intelligence
• CRM
• ERP
• EAI
• Systems Integration